Privacy Policy

At James Fashion Shop (“we,” “us,” or “our”), we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information when you visit or make a purchase from jamesfashionshop.com (“Site”). By using our Site, you agree to the terms described in this policy. Please review it regularly, as we may update it periodically.

1. Information We Collect

We collect various types of information to provide and improve our services:

Personal Information:

  • Contact Information: When you register an account or place an order, we collect your name, email address, shipping and billing addresses, and phone number.
  • Payment Information: We collect your payment details, such as credit/debit card information, but payment processing is securely handled by third-party providers, and we do not store your payment details.
  • Order History: We maintain a record of the items you purchase, including dates and order details.
  • Account Information: When you create an account, we collect your username, password, and any preferences you’ve set.

Automatically Collected Information:

  • Device Information: We collect information about the device you use to access our Site, including IP address, browser type, and time zone settings.
  • Usage Data: We track your interactions with the Site, such as pages visited, links clicked, and time spent browsing.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing Orders: To fulfill orders, process payments, and provide updates on the status of your purchase.
  • Customer Communication: To send transactional emails (such as order confirmations and shipping notifications) and to respond to inquiries.
  • Improving Our Services: To analyze your behavior and enhance the functionality, design, and user experience of the Site.
  • Marketing: If you have opted in, we may send promotional emails with offers and updates. You can unsubscribe from these emails at any time.
  • Legal Compliance: To comply with legal obligations, such as tax requirements and responding to legal requests.

3. Cookies Policy

We use cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device to collect information about your activity on our Site.

Types of Cookies We Use:

  • Essential Cookies: These are necessary for the basic functionality of the Site, such as managing your shopping cart and user login sessions.
  • Performance Cookies: These cookies help us understand how visitors interact with our Site and allow us to improve its performance. For example, we use Google Analytics to track traffic and user behavior.
  • Personalization Cookies: These cookies store your preferences, such as language settings and preferred display options.
  • Advertising Cookies: We use these to display ads relevant to your browsing behavior.

You can control cookies through your browser settings. Please note that disabling cookies may impact the usability of certain features on the Site.

4. Data Sharing and Disclosure

We respect your privacy and do not sell your personal data. However, we may share your information in the following scenarios:

  • Service Providers: We share information with trusted third-party providers, such as payment processors and shipping companies, to fulfill orders and provide services.
  • Marketing Partners: If you have opted into our marketing communications, we may share your information with email marketing platforms.
  • Legal Compliance: We may disclose your data to comply with legal requirements, such as responding to subpoenas or government requests.

5. Security

We implement industry-standard security measures, such as SSL encryption, to protect your data. While we take precautions to secure your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute protection.

6. GDPR Compliance (For EU Residents)

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can request that we correct inaccurate or incomplete personal data.
  • Right to Erasure: You can request that we delete your personal data.
  • Right to Restrict Processing: You may ask us to limit how we process your personal data in specific cases.
  • Right to Data Portability: You can request that your data be transferred to another provider in a commonly used format.
  • Right to Object: You have the right to object to the processing of your data for certain purposes, such as direct marketing.

To exercise these rights, contact us at [email protected].

7. CCPA Compliance (For California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You can request details on the personal data we collect, how it is used, and whether it is shared.
  • Right to Delete: You can request the deletion of your personal data.
  • Right to Opt-Out: While we do not sell your data, you have the right to opt-out of data sharing for advertising purposes.
  • Right to Non-Discrimination: We will not treat you differently for exercising your privacy rights under the CCPA.

To exercise your CCPA rights, contact us at [email protected] or call +1 (323) 856-1200.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child under 13, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant changes will be communicated via email. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
James Fashion Shop
36826 Cherry St, Newark, CA 94560, USA
Phone: +1 (323) 856-1200
Email: [email protected]